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On-site mould assessments

Mould assessments in Taranaki

What’s really causing mould in your home?

Moisture from everyday living, the building itself - or both?

Understand what’s contributing - and what to do next.

Arrange a mould assessment →
A technician records notes on a tablet beside a bedroom window with a light mould dusting. A moisture meter, thermal camera and temperature-and-humidity meter rest on the sill.

On-site assessment and written report

Order your mould assessment report

Investigate likely causes and receive written findings and practical recommendations.

From $339.25 including GST

See an example assessment report →

Scope and appointment agreed before booking

Payment options

Visa Mastercard Apple Pay Google Pay Afterpay - coming soon Klarna

Klarna for eligible personal purchases · Afterpay coming soon

Arrange a mould assessment → What’s included?

Insurance claims: assessment reports and free repair quotes →

Property managers and landlords

Information you can act on and share

Use a clear record to explain the issue to the owner and agree the next steps with the people living in the property.

Recommendations distinguish property repairs and moisture-control improvements from suitable cleaning, heating and ventilation practices. Conclusions follow the evidence rather than an assumption about who is at fault.

Ask us about property-manager and repeat-work arrangements. We will confirm the scope and rate before booking.

Arrange a mould assessment →

Your service options

Choose the service that answers your question

Free mould removal quotation: a written quotation for suitable mould removal and treatment work.

Free damage repair quotation: a written quotation for suitable mould, damp or water-damage repairs.

Mould assessment - from $339.25 including GST: investigates likely causes and contributing conditions at the property.

Mould testing - from $215 including GST: examines the material collected from selected spots in a laboratory. It does not, by itself, establish the building’s moisture source.

Visa Mastercard Apple Pay Google Pay Afterpay - coming soon Klarna

Klarna for eligible personal purchases · Afterpay coming soon

Insurance claims

Mould assessment reports for insurance claims

Need documentation for an insurance claim? Our paid mould assessment provides written findings, photographs and practical recommendations for the agreed scope. You can share the report with your insurer.

Repair quotations are free. If repair work is needed, ask us to quote for the proposed work. We’ll confirm the assessment scope and any additional investigation or report fee before proceeding.

Your insurer decides what evidence is needed and whether the damage is covered.

Cards and wallets

Visa Mastercard Apple Pay Google Pay

Buy now, pay later options

Afterpay - coming soon Klarna

Klarna for eligible personal purchases · Afterpay coming soon

Request a paid assessment report for your claim →Ask for a free repair quote →

FAQ - Questions about mould assessments

Assessment and report

Observations and photographs

A written record of the agreed assessment, with findings and practical recommendations you can share with the owner, property manager or people living in the property.

A record of where mould and dampness were observed in the agreed accessible areas, supported by relevant photographs and suitable moisture or environmental readings where appropriate.

An explanation of likely causes

The likely contributing conditions, based on accessible signs of leaks, moisture entry, condensation, ventilation, heating and relevant insulation-related conditions, alongside the property history and reported day-to-day use.

Practical next steps

Recommendations for what needs attention, distinguishing suitable property repairs and moisture-control improvements from cleaning, heating and ventilation practices.

What could my assessment report look like?

Illustrative example

Findings and next steps

Fictional example only. This shows how information could be organised in a paid assessment report. It is not a property inspection or a certificate. The actual scope and records are agreed for each job.

Area and observations
Bedroom window reveal: visible mould and condensation staining. A report can include dated photographs and relevant readings from the agreed accessible areas.
Information reported by the occupant
Growth has returned after cleaning; condensation is noticed on cold mornings. This is reported history, not a confirmed cause.
Possible contributing conditions
The pattern may be consistent with a cold surface and condensation. A leak or concealed damage has not been ruled out.
Recommended next steps
Address the existing growth, check moisture entry and ventilation, and investigate further where the observations warrant it. Any repair work needs its own agreed scope and quotation.
Work completed and still outstanding
No cleaning or repairs are included in this fictional assessment visit. Record any separately commissioned work, remaining repairs and agreed follow-up clearly.
Aftercare and follow-up
Keep dated photographs and note any returning growth, condensation or leaks. Contact us with the report reference if the concern returns so we can discuss the appropriate next step.
Limitations and further investigation

What could be assessed, any uncertainty in the findings and any further investigation needed. Findings explain contributing conditions rather than deciding legal responsibility.

Accessible areas and investigation scope are agreed before booking. Opening-up work, specialist investigation and laboratory sampling or analysis are scoped and priced separately where needed. This is a focused mould assessment, not whole-property Healthy Homes certification.

Booking, prices and scope

How is this different from a free repair quote?

A repair quote prices proposed work; a paid assessment investigates and documents the mould issue.

A free repair quote scopes suitable work you may want us to carry out. This paid assessment is a standalone investigation into the mould issue, with documented findings and recommendations, whether or not you commission repairs.

Does the assessment price include laboratory testing?

No. The advertised price is for the agreed on-site mould assessment and written report.

Sampling and laboratory analysis are separate services. If you want testing, we will confirm what is included and the additional price before you agree to proceed.

Is this a full Healthy Homes compliance assessment?

No. This is a focused mould assessment. A whole-property Healthy Homes compliance assessment or certification is a different scope and is not included automatically.

Can I arrange an assessment online?

Yes. You can enquire online. A separate remote assessment option is being developed; contact us to discuss whether your question can be addressed using supplied information or needs a site visit.

Mould and contributing conditions

Why does mould keep returning?

Moisture conditions may still be supporting the growth.

Cooking, showering and drying clothes indoors add moisture to your home. Poor ventilation, inadequate insulation and leaks can also contribute. Often, it’s a combination.

Our assessment investigates the likely causes and gives you documented findings and practical recommendations.

For property managers, landlords and owners who need more than a cleaning quote.

A technician inspects moisture damage around a shower while holding a clipboard.
What might an assessment look at?

Visible mould patterns are a starting point, alongside moisture conditions, accessible building details and the history you describe.

Dark mould patches on green walls around a room corner and beside two windows.
An example of the visible conditions an assessment may consider. Appearance alone does not establish the cause.
Grey mould patches across a ceiling and along the cornice above a discoloured wall.
Ceiling mould and discolouration. Building history, accessible conditions and reported use help guide findings.

These are condition examples, not photographs of completed repairs. A photograph alone does not establish a leak, insulation condition or responsibility.

Rental homes - who needs to act?

I’m a tenant - What should I do?

Keep the home reasonably clean, use working extraction and ventilate where practical. Report leaks, faulty fans or returning mould promptly to your landlord or property manager. Keep dated photographs and a record of what you have reported.

Tenancy Services - mould and dampness (opens in a new tab) · Reporting repairs (opens in a new tab)

I’m a landlord - What must I fix?

Provide and maintain the property in a reasonable state of repair and meet applicable Healthy Homes requirements. Investigate reported dampness and arrange necessary maintenance or repairs. Cleaning mould alone will not fix a leak or faulty extraction.

Tenancy Services - damage and repairs (opens in a new tab) · Healthy Homes standards (opens in a new tab)

I’m a property manager - What should I check and record?

When acting for the owner, log the concern and photographs, tell the owner and coordinate agreed investigation or repairs within your authority. Keep the tenant informed and record the findings, work arranged and follow-up needed. These are practical steps, not a finding of who is legally responsible.

Tenancy Services - arranging repairs (opens in a new tab) · Working with a landlord or property manager (opens in a new tab)

Can the assessment establish whether the tenant is responsible?

No. We document observations and likely contributing conditions, including relevant building issues and reported occupancy practices. Evidence may support recommendations for the owner and occupants, but mould alone does not establish fault. We explain the findings and any uncertainty.

Our assessment records findings and practical next steps. It does not decide legal responsibility or certify whole-property compliance.

North Island reference map with Taranaki labelled on the west coast.
On-site mould assessments across Taranaki.

Across Taranaki

On-site mould assessments across Taranaki

On-site investigations of mould and moisture conditions at homes and rental properties throughout Taranaki, including farms and rural properties.

New PlymouthStratfordHāweraŌpunakeInglewood

Tell us where the property is and what you need investigated. We’ll confirm the assessment scope, travel and appointment arrangements with you.

Enquire about a mould assessment