Healthy & Dry · Taranaki
How we work
A clear scope, coordinated work and care for your home, from the first conversation to the final check.
Start with the job you need done
You can ask about a small repair, an affected room or a moisture problem. Site visits and repair quotes are free. Standalone mould investigations and written assessment reports are a separate paid service. There is no obligation to accept the quotation.
Agree the work and the price
We quote each project individually, taking account of materials, preparation, access, travel and the time needed. A minimum charge may apply to smaller jobs and is included in the quotation.
For project work, the usual deposit is 50%. Where materials or purchases need a higher upfront amount, we agree that in the quotation. Additional investigation, opening-up work or specialist testing is scoped and any cost agreed before proceeding.
Coordinated from assessment to repairs
Healthy & Dry agrees the scope of its treatment and selected repair work with you. Plumbing, electrical, fan and extraction installations are not included or organised by us. You arrange those specialists directly, with responsibilities and access agreed before our work begins.
Assessments, quotations, smaller repairs and larger projects are scheduled around the work and the people required. We agree timing with you before work begins.
Vacant or occupied, we plan around the property
Whether your property is occupied or vacant, we agree access, working hours and the order of rooms with you to limit disruption.
- Protect floors and furniture.
- Keep work areas tidy.
- Sequence rooms sensibly.
- Work to agreed hours; after-hours options by arrangement.
Finish and check together
We check the agreed work, address touch-ups and discuss relevant care information. If the scope changes along the way, we explain the reason and agree additional work before proceeding.
Plan the repairs around the property
For an occupied or tenanted home, tell us who coordinates access and who approves the work. We agree protection, working hours, room restrictions and a practical sequence. Vacant properties are welcome too.
Share the report and photographs, identify priority items and tell us about other contractors already booked. Where the report needs clarification, we discuss that before pricing the affected work.
If you have an inspection or move-in date in mind, include it in the initial discussion. Scope, materials, drying and trade availability are established before a completion date is agreed. If concealed damage changes the plan, we explain the additional scope, cost and timing before proceeding.
FAQ - More useful answers
Can occupants remain during repairs?
It depends on the work and any room or access restrictions.
Occupied properties are welcome. Access, room restrictions, protection and working hours are agreed for the particular work before it begins.
Across Taranaki
Mould removal and moisture damage repairs
Mould and moisture repairs throughout Taranaki, including towns, smaller communities, farms and rural properties.
Tell us your town or postcode and the work you need. We’ll agree access, travel and visit arrangements for your property.
Methamphetamine decontamination in Taranaki, with lower North Island projects by arrangement. We agree travel and timing with you for each job.
See our meth decontamination service →
Tell us about your job